How do I clean my Telics?
Novalon® Eco material is non-porous, so keeping your Telics looking good is easy. A magic eraser can work wonders on our products, but you can also just toss them in your washing machine (cold water only) with mild detergent, or scrub them in the sink with a brush and mild soap. Once washed, towel them dry and they’re ready to wear immediately. NEVER put your Telics in the dryer or direct sunlight to dry.
What are Telic’s made of?
Telic footwear is made from Novalon® Eco (30% recycled materials). Novalon® Eco has tested to be latex and allergy free. The unique blend of elasto-polymers is feather-light, pillow soft, and provides exceptional cushioning, rebound, and elasticity. Telic shoes not only absorb shock, but they have a noticeable “bounce back” effect that makes you feel like you are floating above the ground.
How does heat and cold affect Telic?
Cold weather will make Novalon® Eco firmer while warm temperatures will soften. Temperatures above 100 Degrees can cause Telic to shrink. Try to keep Telic out of extreme high temperatures and away from direct standing sunlight.
Will Telic relieve foot pain and help me recover?
Yes…People with sore or tired feet feel an almost instantaneous relief. Learn more here: https://telic.com/pages/technology
How does Telic fit?
Telic comes in full sizes only. Half sizes should be rounded up for all styles.
Our footwear is made in medium to medium-wide lasts. The soft and elastic properties of our Novalon® Eco material (used exclusively in Telic), allows for a comfortable fit for many different foot shapes. For wider feet, we do recommend to order up a size.
Click here to view our size chart: https://telic.com/pages/size-chart
What is the footbed like? How is the arch support?
All Telic footwear come with an anatomically correct footbed and a self-correcting orthotic grade arch support. Telic’s Novalon® Eco material is extremely shock absorbent and has a unique rebound quality that puts the “bounce” back in your step.
How do I track my order?
You will receive tracking information via the email provided at checkout.
If you have not received tracking, you can enter in your order number here to check the status of your order: https://telic.com/apps/hasitshippedyet
